FAQ
Looking for help with our app or property services? Explore the most common questions asked by our users and get clear, step-by-step answers right here.
Frequently Asked Questions
How can I download your mobile app?
What features does the mobile app offer?
The app allows you to list properties, search properties, view high-quality photos and videos, check prices and amenities, schedule property visits, and even save your favorite listings for quick access later.
Can I book property visits directly through the app?
Yes. You can request a property tour directly in the app by choosing a date and time convenient for you. Your appointment will be confirmed once your pre-approval is verified.
Do I need to create an account to use the app?
You can browse listings without an account. However, creating a free account gives you access to personalized recommendations, saved searches, and faster booking options.
Is the app free to use?
Yes. Our mobile app is completely free to download and use. There are no hidden charges for browsing or booking property visits.
Are all the property listings verified?
Yes, every property listed on our platform is verified by our team to ensure authenticity, accurate details, and a transparent experience for our users.
Can I sell or list my property through the app?
Absolutely. Property owners can easily list their properties by creating an account, uploading property details, and submitting for verification. Once approved, your listing will go live for potential buyers to explore.
Does the app provide property price estimates?
Yes, our app provides estimated market values based on current trends, location data, and comparable properties in the area — helping you make informed decisions.
Can I filter properties by location or budget?
Yes, the app includes advanced search filters that let you narrow results by city, neighborhood, price range, property type, size, and more — making your search simple and efficient.
Is my personal information secure on the app?
Yes, we use advanced data encryption and secure servers to protect your personal information. Your privacy and security are our top priorities.
Do you offer financing or mortgage assistance?
Yes, we partner with trusted lenders to provide financing guidance and pre-approval support. We can connect you with the right professionals to simplify the process.
Can I get notifications for new property listings?
Yes, when you create an account, you can enable alerts to receive instant notifications about new listings that match your preferred criteria.
Do you only deal with residential properties?
Yes, we deal with only residential real estate.
How can I get in touch with customer support?
You can reach our customer support team through the Contact Us section of the app or website. Our dedicated support representatives are available to assist you with any inquiries.
UBTEO real estate marketplace
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